Terms and Conditions
Last updated: September 10, 2026. These Terms and Conditions govern access to the Corporate Lingua Academy website and the purchase or use of our live online English programs, focused sessions, corporate training, BookStore products, materials, and related services. By using the website or placing an order, you agree to these Terms and the policies linked below.
Please read before purchasing: Prices, session quantities, delivery format, and product-specific details shown on the applicable product page and at checkout form part of your purchase.
1. Eligibility, authority, and minors
A purchaser must be at least 18 years old or otherwise have legal capacity to enter a contract. The Teen English program is designed exclusively for learners ages 13–17. A parent or legal guardian must purchase and manage services for every minor learner, approve participation, provide accurate contact information, and accept these Terms on the learner’s behalf.
Corporate Lingua Academy does not enroll children under 13 in live English instruction. Parents and guardians should review our Parent & Teen Support page and Privacy Policy before enrollment. We may delay or decline enrollment if age or guardian authorization cannot be confirmed.
If you purchase for a company, school, or other organization, you represent that you are authorized to bind that organization to the order or written agreement.
2. Educational services
Monthly private programs are delivered live online in scheduled 45-minute sessions. Focused single-session products are delivered live online in scheduled 30-minute sessions. Instruction may include speaking, listening, pronunciation, vocabulary, grammar, reading, writing, academic communication, professional communication, role-play, feedback, and other activities appropriate to the selected service.
Corporate training, group programs, workshops, assessments, custom materials, reporting, different session lengths, or multi-instructor delivery require a separate written proposal or agreement. If a signed agreement conflicts with these Terms, the signed agreement controls for that engagement.
3. Orders, prices, payment, and billing
Prices are displayed in U.S. dollars unless stated otherwise. You authorize the payment provider to charge the total shown at checkout. Taxes, currency conversion, and bank or card-provider fees may apply. Products are one-time purchases unless checkout clearly identifies a subscription or recurring charge. Buying a monthly lesson package does not by itself authorize automatic monthly renewal.
An order confirmation acknowledges receipt but does not guarantee a specific schedule, instructor, book inventory, or acceptance of an order affected by error, fraud, duplication, service unavailability, or another operational issue. If we cancel an order, we will provide the remedy required by the applicable policy and law.
4. Scheduling and the 60-day plan period
Purchase does not reserve a particular date or time. Scheduling is confirmed in writing after an availability review. Monthly private lesson packages remain active for 60 calendar days beginning on the confirmed program start date stated in our scheduling communication. Sessions must be scheduled and used within that period.
Timely rescheduled sessions must also occur within the active 60-day period. Unused sessions expire at the end of the period and do not automatically roll over, except when an extension is confirmed in writing, the Academy caused the inability to deliver a session, or applicable law requires otherwise. Plans and sessions are personal to the enrolled learner and may not be transferred, shared, or resold without written approval.
5. Cancellations, rescheduling, and attendance
The Cancellation & Rescheduling Policy forms part of these Terms. A change request generally must be received at least 24 consecutive hours before the scheduled start time. Late cancellations, no-shows, and learner-side delays or technical problems may be counted as used sessions. A learner who joins late is not entitled to additional time beyond the original end time.
6. Online access and technology
Learners are responsible for a compatible device, reliable internet, functioning audio, access to the confirmed meeting platform, and an appropriate learning environment. Meeting links and account credentials must be kept private. Third-party platforms may have their own terms, age requirements, accessibility features, and privacy practices.
If an Academy-side issue prevents delivery, we will reschedule or credit the affected session. If events outside either party’s reasonable control substantially disrupt service, the parties will work in good faith to reschedule within a reasonable period.
7. Learner conduct and safety
Learners and participants must communicate respectfully and must not harass, threaten, discriminate, disrupt a session, share access links, introduce malicious code, violate another person’s privacy, display inappropriate content, or use a service for an unlawful purpose. We may pause or end a session or enrollment when safety, identity, misconduct, nonpayment, fraud, or policy concerns arise.
A live online lesson is an educational service, not childcare, emergency monitoring, mental-health care, or crisis response. A guardian remains responsible for the supervision and safety of a minor.
8. Academic and professional integrity
We teach language and communication skills and may explain concepts, provide practice, review organization, or give feedback on a learner’s own work. We do not take tests, complete graded assignments, impersonate learners, falsify attendance or qualifications, create deceptive application materials, or produce work intended to misrepresent authorship.
9. Materials and intellectual property
The website, branding, lesson materials, original exercises, and Academy-created content are owned by Corporate Lingua Academy or used with permission and are protected by applicable intellectual-property laws. Purchase gives the enrolled learner a limited, personal, non-exclusive, non-transferable right to use provided materials for their own learning.
Materials may not be sold, published, uploaded, copied in bulk, distributed, sublicensed, or used to train an artificial-intelligence system without prior written permission. Sessions may not be audio-recorded, video-recorded, photographed, livestreamed, or redistributed unless the Academy and all other parties whose consent is required agree in writing before recording begins.
10. Learner-provided and business content
You retain rights you have in material you provide and authorize us and the service providers needed to deliver instruction to process it for that purpose. You are responsible for having permission to share it. Do not provide passwords, full payment-card numbers, government identifiers, medical records, regulated client data, trade secrets, or unredacted confidential company documents. Remove names, account details, and sensitive figures whenever possible.
11. Accounts and communications
You are responsible for information submitted through your account and for keeping login credentials secure. Notify us promptly about suspected unauthorized use. We use the purchaser or authorized guardian email for order, scheduling, service, safety, and policy communications. Transactional and operational messages are part of delivering the service; marketing messages may be unsubscribed from separately.
12. BookStore products
Physical books are sold only for eligible United States delivery addresses. Availability, format, edition, price, shipping estimate, and product details may change before an order is accepted. Books may be fulfilled by BooksCloud or another approved third-party fulfillment partner. The Shipping Policy and Refund Policy govern delivery claims and returns.
13. Corporate services
The organization is responsible for selecting authorized participants, obtaining any required employee notices or consents, providing accurate scheduling and billing contacts, and ensuring that materials shared for training may lawfully be used. Unless a written agreement says otherwise, progress observations are educational and should not be treated as the sole basis for employment, promotion, discipline, compensation, or termination decisions.
14. Results and educational status
Progress varies with starting level, attendance, participation, outside practice, learning needs, and goal complexity. We do not guarantee fluency, a grade, test score, admission, certification, employment, promotion, salary, immigration status, sale, contract, leadership outcome, or result within a fixed period. Unless a specific offering expressly states otherwise, Corporate Lingua Academy is not a degree-granting institution and does not award a government-recognized qualification or official language-test score.
15. Third-party services and links
The website, checkout, payments, email, video meetings, analytics, shipping, and other functions may rely on third parties. Those providers control their own availability, security, content, terms, and privacy practices. A link or reference does not imply endorsement. We are not responsible for third-party conduct outside our reasonable control, but Academy-side non-delivery will be addressed under the applicable policy.
16. Refunds, suspension, and termination
The Refund Policy forms part of these Terms. We may suspend or terminate access for a serious or repeated breach, unsafe conduct, fraud, nonpayment, unlawful use, or inability to verify required guardian authority. Where reasonably appropriate, we will explain the decision and the treatment of any remaining sessions. Termination for material misconduct does not automatically create a refund right.
17. Disclaimers and limitation of liability
Services and website content are provided on an “as available” basis to the extent permitted by law. Our Disclaimer provides additional detail. Nothing in these Terms excludes a warranty, consumer right, or liability that cannot legally be excluded.
To the maximum extent permitted by law, Corporate Lingua Academy is not liable for indirect, incidental, special, consequential, exemplary, or lost-opportunity damages arising from the website, a service, or a product. Any direct liability is limited to the amount paid for the specific service or product giving rise to the claim, except where that limitation is prohibited.
18. Questions and informal dispute resolution
If a concern arises, please email a clear description and the requested resolution so we can try to resolve it informally. Allow up to 30 days for that process when circumstances permit. This does not prevent either party from seeking urgent relief, using an available small-claims process, or exercising a right for which advance notice cannot legally be required.
19. Changes, severability, and waiver
We may update these Terms when services, technology, suppliers, or legal requirements change. The revised date will appear above. Changes apply prospectively unless law or a written agreement requires otherwise. If any provision is unenforceable, the remaining provisions continue to apply. Failure to enforce a provision is not a waiver.
20. Contact
Questions about these Terms may be sent to sales@corporatelinguaacademy.com or mailed to:
Corporate Lingua Academy
710 E San Ysidro Blvd
San Ysidro, CA 92173
United States